b33bd Privacy Policy

b33bd is an online casino and sports betting platform operated for users in Bangladesh. This Privacy Policy ("Policy") explains what information we collect when you use the b33bd website (b33bd.cam), why we collect it, and how we process, store, and protect that information.

By registering on or continuing to use this website, you are considered to have given your consent to all the terms of this Privacy Policy. If you disagree with any term of this Policy, please refrain from using our services.

b33bd collects user information in various ways. The different categories of information collected are discussed in detail below:

2.1 Registration and Identity Information

When you open an account at b33bd, we collect the following information:

• Full name
• Date of birth (for age verification — must be at least 21 years old)
• Email address
• Mobile number
• National ID card or passport number (for KYC verification)
• Address and postal code

2.2 Financial Transaction Information

To process deposits and withdrawals, we collect:

• Mobile banking number (bKash, Nagad, Rocket)
• Transaction amount and date
• Transaction ID
• Bank account details (where applicable)

2.3 Automatically Collected Information

Information collected automatically from your browsing and gaming activity:

• IP address
• Device type, operating system, and browser information
• Cookie and session data
• Login and logout times
• Game history, bet amounts, and results
• Page visit records and navigation patterns

2.4 Communication Information

If you contact support via live chat or email, a record of that conversation may be stored.

b33bd uses the information it collects for the following purposes:

3.1 Account Management

Information is used to create, verify, and maintain your account. Identity verification as part of the KYC (Know Your Customer) process is a legal obligation for us and helps keep you safe.

3.2 Financial Transaction Processing

Financial information is used to correctly process deposits and withdrawals via bKash, Nagad, or Rocket. This information is also used to set and enforce the minimum deposit of ৳300 and minimum withdrawal of ৳800.

3.3 Security and Fraud Prevention

We analyse information to detect and prevent unauthorised access, suspicious transactions, and fraud. This ensures the security of your account and funds.

3.4 Responsible Gaming

Monitoring gaming patterns to identify problematic behaviour and providing assistance where needed is an important part of b33bd's privacy policy. Visit our Responsible Gaming page to learn more.

3.5 Customer Service

Information is used to provide fast and effective responses to your questions and issues, and to operate 24/7 Bengali live chat support.

3.6 Promotional Communications

If you have given your consent, we may contact you to inform you about bonus offers, promotions, and important updates. You can opt out of these communications at any time.

b33bd does not sell or rent your personal information. However, information may be shared with third parties in the following limited circumstances:

4.1 Service Provider Partners

Payment processors (bKash, Nagad, Rocket), identity verification, cybersecurity, and technology infrastructure providers receive only the information necessary to carry out their operations. We have confidentiality agreements in place with these partners.

4.2 Legal Obligations

We may be legally required to provide information to comply with court orders, regulatory authority directives, or lawful requests from law enforcement authorities.

4.3 Anti-Money Laundering (AML)

Specified information may be provided to regulatory authorities to comply with applicable rules for preventing money laundering and financial crime.

b33bd uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser.

5.1 Essential Cookies

These cookies are essential for the basic operation of the site, such as maintaining login sessions and security verification. Disabling them will prevent the website from functioning properly.

5.2 Performance and Analytics Cookies

These cookies help us understand how users are using the site and improve the quality of the service. The data collected is aggregated and anonymous.

5.3 Functionality Cookies

These cookies store information for your preferred language, game settings, and other personalised experience features.

You can manage cookies through your browser settings. Please note, however, that disabling cookies may limit some services.

b33bd takes industry-standard technical and administrative measures to ensure the security of your information:

• SSL/TLS Encryption: All data transmission between your browser and our servers is encrypted.
• Data Encryption: Stored sensitive information, particularly passwords and financial data, is kept in encrypted form.
• Access Controls: Only authorised staff can access user information within the necessary limits.
• Regular Security Assessments: Regular security audits are conducted to identify and address system vulnerabilities.
• Firewalls and Intrusion Detection: Advanced technology is deployed to prevent unauthorised access.

However, no transmission of information over the internet is completely secure and we cannot guarantee 100% security. In the event of a security breach, we will promptly notify the affected users.

b33bd retains your information for as long as necessary. Generally:

• All account information is retained while the account is active.
• Financial transaction and KYC information is retained even after account closure for the period required by legal and regulatory obligations.
• In the case of disputes or legal claims, relevant information is retained until that process is complete.
• Certain specific information must be retained for an extended period in accordance with anti-money laundering regulations.

Once the designated retention period ends, information is securely deleted or anonymised.

As a registered user of b33bd, you have the following rights:

8.1 Right to Access Information

You may request a copy of the information we hold about you. Send this request to the support team.

8.2 Right to Correction

If your account contains incorrect or incomplete information, you may request that it be corrected. Some information can be updated directly from your account settings.

8.3 Right to Deletion

In certain circumstances you may request that your personal information be deleted. However, this request may not be fulfilled if there are legal obligations or legitimate business reasons.

8.4 Right to Object to Processing

Contact us to object to the use of your information for marketing communications and to stop receiving such communications.

8.5 How to Exercise Your Rights

To exercise any of the above rights, contact us via live chat or email: [email protected] — we will endeavour to respond within 30 working days.

b33bd is a platform operated exclusively for those aged 21 and above. We do not collect or process the information of anyone under the age of 21 under any circumstances.

Age is verified at the time of registration and supporting documents are verified during the subsequent KYC process. If we become aware that information has been collected from a minor, the relevant account will be immediately closed and that information will be deleted.

b33bd reserves the right to change or update this Privacy Policy from time to time. If any significant changes are made, we will:

• Update the date on this page.
• Notify registered users via email or account notification.
• Re-consent may be required for significant changes.

If you continue to use the service after any changes, you will be considered to have agreed to the updated policy. We therefore recommend reviewing this page regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Support available 24/7 in Bengali

We respect your privacy and are committed to handling all your concerns with the utmost care.